Shipping policy

REFUND POLICY

Refund Policy

We want you to be satisfied with your purchase. This Refund Policy outlines the conditions for returns, exchanges, and refunds.

1. Return Window

You have 14 days from the delivery date to request a return.

2. Eligibility for Returns

To qualify for a return:

  • The item must be unused
  • The item must be in its original packaging
  • Proof of purchase (receipt or order confirmation) is required

3. Return Process

To initiate a return, contact us at:
info@mrmylars.com

Return Address:
1915 W Glenoaks Blvd, Suite 201A
Glendale, CA 91201

Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.

5. Exchanges

To exchange an item, we recommend returning the original item and placing a new order once the return is approved.

6. Refunds

Once we receive and inspect your return:

  • You will be notified of approval or rejection
  • Approved refunds will be issued to your original payment method within 10 business days

Please note that processing times may vary depending on your bank or credit card provider.

7. Late or Missing Refunds

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@mrmylars.com.

8. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used products
  • Customized or special-order items

9. Contact Information

For any refund-related questions, contact us at:
info@mrmylars.com