Shipping policy
REFUND POLICY
Refund Policy
We want you to be satisfied with your purchase. This Refund Policy outlines the conditions for returns, exchanges, and refunds.
1. Return Window
You have 14 days from the delivery date to request a return.
2. Eligibility for Returns
To qualify for a return:
- The item must be unused
- The item must be in its original packaging
- Proof of purchase (receipt or order confirmation) is required
3. Return Process
To initiate a return, contact us at:
info@mrmylars.com
Return Address:
1915 W Glenoaks Blvd, Suite 201A
Glendale, CA 91201
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.
5. Exchanges
To exchange an item, we recommend returning the original item and placing a new order once the return is approved.
6. Refunds
Once we receive and inspect your return:
- You will be notified of approval or rejection
- Approved refunds will be issued to your original payment method within 10 business days
Please note that processing times may vary depending on your bank or credit card provider.
7. Late or Missing Refunds
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@mrmylars.com.
8. Non-Returnable Items
Certain items may not be eligible for return, including:
- Used products
- Customized or special-order items
9. Contact Information
For any refund-related questions, contact us at:
info@mrmylars.com